The price listed is LABOR CHARGE ONLY. If under warranty we will bill the Manufacturer for parts, if warranty proof is provided (Invoice). Additional repair parts, if required, are NOT covered and there MAY be additional charges for all parts.
All repairs are performed in accordance with the manufacturer’s technical service manual.
Standard Service time is 3 working days (Not Including Shipping Time). Rush service extra.
You may contact our Service technicians directly for further information or for a detailed estimate once they have received your Regulators for inspection. If no contact is made, we will repair back to factory specifications as required WhatsApp(+6287788990006).
Your complete satisfaction is our goal. If any service from us does not meet your expectations, we will readjust or service the item again at no charge within 60 days from the date of service.
Sending Equipment to Us for Service
• We service all major brands we sell.
• We suggest you send your entire regulator, including octopus, for service because problems that appear to be in one stage are often caused by problems in the other stage.
• Enter an order for service using the shopping cart. We recommend only including the service on the order, because any other products included on the order would not ship until service on your equipment is completed and the entire order is ready to ship.
• If you have any specific problems or concerns with the equipment, please make note of them in the special instructions in a separate note attached to the equipment. Print a copy of your order for inclusion in the package with your equipment.
• Package your equipment for shipment and be sure to include a copy of your order in the package. Please indicate your Order Number on the outside of your package.
• Choose for us to email you a JNE return label (RP100.000 charge) or Ship to us via any small package shipper you choose. We will return your equipment to you via the shipping method you indicate on your order.